My questions to the NDIS Quality & Safeguards Commissioner was primarily about the quality and safety issues that render the system inefficient and hazardous. 

It became evident that fraud was rampant, leading to significant financial waste and leaving many recipients’ needs unmet. 

While some recipients received excessively extravagant packages with overvalued components, such as massages, fishing trips and cruises, others remained in dire need of basic assistance for eating, washing, toileting and dressing. 

Initially, the system functioned fairly well, but it has now expanded excessively, resulting in waste, unmet needs, and dangerous conditions for vulnerable recipients.