I asked Home Affairs about the total number of permanent residency visas issued in the last financial year, which totalled 185,000. For temporary student visas in 2023-24, there were 580,193 applications and 376,731 visas were granted, with 86,473 issued up to September this year. In the same period, 315,632 temporary residency visas were issued, with an additional 64,820 granted by September.

Visitor visas in 2023-24 reached 4,713,442, with another 1,203,891 granted by September. Working holiday visas numbered 234,556 in the last financial year, with 95,371 issued up to September.

With the crisis in Lebanon, 8,330 temporary visas have been issued to Lebanese nationals, with 15,525 applications lodged. All applicants undergo rigorous vetting, including identity and character checks, with applications screened against a 1,000,000-person immigration alert list. All security checks are completed before applicants arrive in Australia. Applications from Lebanon are typically processed within a few weeks, some prioritised for faster processing if necessary.

Regarding Palestinian visa applications, 3,041 have been granted, 7,252 refused, and 200 remain under review as of September 30. 

Security criteria was confirmed to remain uncompromised throughout the process.

Transcript

Senator ROBERTS: Thank you for appearing again today. How many permanent visas are currently issued for residency in Australia? How many temporary visas are currently issued for residency in Australia?

Mr Kilner: For the Migration Program, the current numbers for this program year will be 185,000 migrant visas. That’s the program numbers for this year.

Senator ROBERTS: That’s permanent?

Mr Kilner: They would be permanent visas, yes. For temporary visas there are a range of different visas that we have. For student visas—most of the key programs for student visas are demand driven—I’ll give you a figure for last program year, as an example, and I can give you a figure for visas that have been granted so far this year. For the last program year there were 580,193 visas granted. There have been 99,868 visas lodged so far this year, from 1 July to 30 September, with 86,473 granted. The number granted for the last program year was 376,731 for students. For temporary residence visas, the number granted for the last financial year was 315,632. So far this program year, up until 30 September, there have been 64,820 visas granted. I’ll also go to visitor visas.

Senator ROBERTS: What was that category?

Mr Kilner: That was temporary residence visas.

Senator ROBERTS: The previous one was temporary visas for students.

Mr Kilner: Yes. There’s a different category—so that was student, and the next one I gave you was temporary visas. For visitor visas, the number granted for the last program year was 4,713,442. For this year to date, up to 30 September, it’s been 1,203,891. For working holiday maker visas, last program year there were 234,556 and so far this year there have been 95,371.

Senator ROBERTS: I’m going to another tack now. Now that the war in the Middle East has progressed to responding to attacks by Hezbollah, a terrorist group from Lebanon, how many migrants from Lebanon were
received into Australia at the end of last year?

Mr Kilner: I’ll have to take that figure on notice. I’ll just check if my colleagues have a figure. We may need to take that one on notice.

Mr Willard: I provided some evidence earlier on the number of visas we’ve granted to Lebanese citizens over the past 12 months. Your question was specifically about permanent visas, as I understand it. I don’t have that breakdown but I have that figure, which I could repeat. Since 7 October 2023, 8,333 migration and temporary visa applications have been granted to Lebanese nationals.

Senator ROBERTS: You can get the migrants on notice—the permanents?

Mr Willard: I can get the breakdown on notice, yes.

Senator ROBERTS: How many applications for visas over the last year from Lebanon have been received to come into Australia?

Mr Willard: The figure for applications since 7 October 2023 to 15 October 2024 is 15,525 migration and temporary visa applications lodged.

Senator ROBERTS: What is the vetting process for these visa applications?

Mr Willard: All applications are assessed against criteria for grant of a visa, which covers character, security, health, and a range of other criteria depending on the visa that is granted. We have to be satisfied of someone’s identity, and there’s a range of processes that sit behind all of those assessments.

Senator ROBERTS: Can you lead me through the process? A person makes an application; what then happens to that application?

Mr Willard: Typically, the application is lodged online, which is how over 99 per cent of our applications are received.

Senator ROBERTS: Does that go to a consulate or something in Lebanon, or does it come here?

Mr Willard: It goes to one of our processing offices around the world. Some of them come here. Some go to our embassy in Beirut. Some go to other locations. When the application is lodged, there is a series of risk alerts in place that identify concerns or characteristics to look for around fraud, disingenuity and other concerns. To give you a sense of that process: there are well over a million alerts in place that relate to identities and documents of concern. That’s on something called the migration alert list.

Senator ROBERTS: Do you work with intelligence agencies, home affairs and cybercrime?

Mr Willard: Yes. We get a whole range of information from a range of sources, including security agencies, other agencies within the Commonwealth, law enforcement agencies and partners around the world. In addition to those alerts that relate to identities and documents of concern, there are another 3.4 million entity details which are matched against visa applications. I don’t want to go into too much detail in a way that sets out exactly what the process is, because that provides an opportunity to game the process, but entity matches are any piece of information that we’ve collected that might be able to be matched against an application. There are also 1,000 rules based alerts, which are alerts that come up to the decision-maker to take a particular action on a particular application, depending on the characteristics of that application. We also have 43 predictive models that give a decision-maker an indication of the risk associated with a particular application. That’s not all that happens, but that’s the starting point. Then there is an assessment of the application, the claims that are made and documents that are submitted in support of the application. That’s all considered against the criteria for the grant of the visa. If all the criteria are met, then the application is granted.

Senator ROBERTS: What is the estimated time taken to process visa applications? I’m guessing there is a wide range of times here. Would it be better to process these visa applications prior to these persons being
allowed to enter Australia?

Mr Willard: All the applications, when they’re lodged offshore, are processed prior to them entering. In fact, they can only enter if they have been granted a visa—if they’ve gone through that process and have met all the criteria for a visa grant.

Senator ROBERTS: Does that apply to refugees?

Mr Willard: That applies to all of those applicants, including refugees. I’m sorry; can you repeat the first part of your question?

Senator ROBERTS: What is the estimated time taken to process these visa applications?

Mr Willard: At the moment in Lebanon, we’re looking at about a couple of weeks. As you said, there’s a range of processing times, but that’s roughly what we’re looking at.

Senator ROBERTS: Is that a fast-track for people from Lebanon? I’ve got nothing against people from Lebanon. I buy my lunch from them every day. They’re wonderful people, some of them

Mr Willard: What we’re doing in respect of Lebanon is supporting circumstances where Australian citizens are seeking to leave, and a close family member might be someone who needs a visa. It might be their partner. It could be children. It could be a parent. In that circumstance, we’re prioritising that assessment, but everyone still has to meet all of the criteria for the grant of a visa, and that process is taking a couple of weeks at the moment.

Senator ROBERTS: Is there any consideration being given to staying applications for visas for people from Palestine and Lebanon until hostilities cease?

Mr Willard: Across many years, we’ve seen in all sorts of circumstances situations where there are challenges in various countries. The role of the officers who make the decisions, the delegated decision-makers, is to
consider applications against the criteria and make an assessment of whether or not someone can be granted a visa.

Senator ROBERTS: Thank you for that. My interpretation of what you just said is that the criteria are not compromised.

Mr Willard: No, the criteria are not compromised.

Senator ROBERTS: So that’s the most important thing—criteria? But if there’s a human rights crisis, as there is right now in Palestine and Lebanon, you may try and put more resources in. How would you shorten the
period?

Mr Willard: It’s an exercise in prioritisation—for example, triaging applications when they come in and, where there’s additional information required, making sure that that’s actioned promptly and that people get
information about what they need to provide to satisfy the criteria. It’s also about making sure we’ve got contingency, particularly in Lebanon at the moment, to be able to handle unexpected circumstances. For example, we have a capacity to collect biometrics through a mobile collection facility. We also have some additional officers in country who are supporting staff who are already there and who’ve been going through a long period in Lebanon where it’s been a crisis situation. Providing some additional staff to support them is part of what we’re doing as well.

Senator ROBERTS: Would those staff already be in Lebanon? I think that’s what you said. And they’re redirected to that task?

Mr Willard: We’ve got two posted officers and 10 locally engaged staff in Beirut, and they’ve been doing a tremendous job in difficult circumstances. We’ve had some additional people go in to provide support and
capacity for them to rest, recuperate and actually have a break as well.

Senator ROBERTS: Are they from Australia or from somewhere else in Europe or the Middle East?

Mr Willard: There are a few from Australia, and some have been cross-posted from other posts overseas.

Senator ROBERTS: How do you make sure that they can understand the cultural signs in Lebanon?

Mr Willard: There is a series of training and assessments that we do before we post people, and they are trained on cultural awareness training. But for this particular situation they’re also trained in working in high-
threat environments. They’ve also been assessed in terms of resilience, because sometimes it is a very difficult circumstance, and officers are selected on those particular qualities.

Senator ROBERTS: So the cultural training is to be familiar with the local culture so that people understand the flags; it’s not DEI cultural awareness?

Mr Willard: It’s a broader training that people go through on their overseas preparation course around cultural awareness. It’s not specific to each country. When they do go into country, though, they are briefed by the local post, particularly around the security circumstances.

Senator ROBERTS: Thank you. I’ll switch to Palestine. How many visa applications from Palestinians have been finalised over the last year, with full risk vetting completed?

Mr Willard: I provided some evidence earlier, and I’m happy to repeat that. There have been 3,041 visas granted to holders of Palestinian travel documents. There have been 7,252 visitor visas refused. In addition,
another 45 migration and temporary visas have been refused, eight protection visas have been refused and fewer than five humanitarian visas have been refused.

Senator ROBERTS: So, out of about 10,300 visa applications, 3,041 have been approved?

Mr Willard: Yes.

Senator ROBERTS: Is it true, as the media stated, that some of those visa applications were processed in around one hour?

Mr Willard: I do have some processing time information that could perhaps provide some detail. Since October 2023 and going through to the end of September 2024, the median processing time for all visas finalised
for holders of Palestinian travel documents is 116 days. The average processing time in that same period is 107 days.

Senator ROBERTS: Medians and averages—and I’m not accusing you of hiding anything—can hide many, many things. Were some of the visas approved in less than an hour, or in around an hour?

Mr Willard: We’re not able to report on that level of detail. I would be very surprised if that were the case, but I can’t provide a report to—

Senator ROBERTS: Are you familiar with the claims made in the mainstream media, the mouthpiece media?

Mr Willard: I am familiar. In fact, some of it may have related indirectly to evidence I provided previously, before this committee, in which I was making a reference to, globally, visitor visas processed in one day. But, in making that reference, with all visa applications from all nationalities around the world, the median processing time is a day. That median processing time is on our website.

Senator ROBERTS: From an application being received to the visa being granted is a day?

Mr Willard: It’s the median processing time for a visitor visa for all nationalities around the world. It doesn’t mean it’s the median processing time for holders of Palestinian travel documents. I just provided that figure at 116 days.

Senator ROBERTS: How many of those Palestinian visa applications are still outstanding?

Mr Willard: I gave some evidence earlier. I think the figures—

Senator ROBERTS: How many of them are connected with Hamas or Hezbollah sympathisers?

Mr Willard: For the visa applications outstanding outside Australia, as at the end of 30 September, that figure is 200. I can’t provide a response to the second part of your question because the fact they’re outstanding means they’ve not yet been assessed.