Posts

Anthony Albanese and his Labor government have lost the people’s trust and support. Labor is tied to the CFMEU because of the union’s massive donations. They are also hiding the largest wage theft in Australia’s history, especially among miners in Central Queensland and the Hunter Valley, who are owed significant back pay. 

Recent actions by Labor, such as the late submission of bills, suggest a cover-up to avoid scrutiny. Unions like the CFMEU have lost their way, evident during the COVID-19 lockdowns when members rebelled against their union’s lack of care. Labor abolished the ABCC despite criminal issues within the unions. Labor’s relationship with the CFMEU is a problem and is driven by donations.

As a former union member, I value true unions like the Miners Federation. Today, many union bosses prioritise personal gain, neglecting their members, as seen with the CFMEU and Mining and Energy Union. Workers are forced into monopolistic unions without choice, but alternatives like Queensland’s Red Union exist.  Protecting union monopolies will further their demise and lower wages. Choice is crucial. 

Look at this: Chandler Macleod Group, part of Recruit Holdings, the world’s largest labour hire company, works with the CFMEU and Mining and Energy Union in Hunter and Central Queensland.  The federal government spends billions on labour hire – and the Fair Work Commission has approved these questionable arrangements. BHP, with union help, forced workers from permanent jobs to lower-paying Tesla labour hire, then to Chandler Macleod with another big pay cut.

We need open scrutiny and an inquiry, not just window dressing. The Bill should go to committee, or at least be heard on Friday.  We want to amend the Bill to enable challenges to the Minister’s regulations.  We are committed to seeing criminal charges laid against union crooks, reinstating the watchdog and pushing for comprehensive industrial relations reform.

Transcript

Trust has been lost. Anthony Albanese and his Labor government have lost the people’s trust, lost the people’s confidence, lost the people’s support. Labor supports the CFMEU because the CFMEU gives it massive donations—millions and millions of cash for election campaigns. Labor is wedded to the CFMEU. Labor is dependent on the CFMEU. 

Labor is hiding the biggest wage theft in Australia’s history. Five years I’ve spent exposing the scam. We have an excellent independent report, Coal miners wage theft, done in February this year. It vindicates what I’ve been pushing for five years. Some miners in Central Queensland and the Hunter Valley are owed $41,000 per annum in wage theft. The Independent Workers Union, a new, fair-dinkum union operating in Central Queensland and the Hunter Valley, has lodged complaints for many miners because the CFMEU and the Mining and Energy Union have not bothered to do so. They won’t go after the back pay of the wage theft. 

I’m aware of a complaint lodged just recently, in the last couple of days, to the Fair Work Ombudsman by the Independent Workers Union, seeking, for one person alone, $211,000 in back pay—$211,000 in wage theft that this Labor government condones and hides. The CFMEU drove the theft of wages from Central Queensland and Hunter miners. The workers’ former protectors in the CFMEU are now their exploiters. They’re hurting workers. I wonder: will Labor’s administrator allocate the CFMEU funds to make good the miners’ wages? For one person it’s $211,000; there are over 5,000 miners losing up to or around $41,000 per year of service. 

Labor MPs are complicit because there has been a protection racket for their mates in the CFMEU. Labor MPs in the Hunter denied and then ignored my claims—my claims put to them in writing. I hand-delivered, to Dan Repacholi’s office here in parliament, my letter to him explaining this. Not a peep! Instead, we got lies from Mr Repacholi in the Hunter, and similar from Joel Fitzgibbon. Minister Watt in the Senate has denigrated, ridiculed and dismissed more than 5,000 miners’ legal improvement entitlements. And I have been proven correct. 

Let’s return to Monday and Minister Gallagher’s word, ‘urgent’. ‘This is urgent,’ she said, as to the administrator for the CFMEU. I add two words: ‘cover up’. It’s a cover-up. Minister Gallagher says Labor’s administrator is ‘urgent’, yet Minister Watt dropped this bill on us late on Monday night. What gives? Do you expect us to believe that it was drafted on Sunday—that they did an all-nighter in the department on Sunday with lots of coffee? Why did Labor drop it on us without giving it to us earlier? Is it to avoid scrutiny? Yes—I can see some senators agreeing. When did the Greens and the teal Senator Pocock get copies? We’ve had instances in the past where they have got copies of new bills two weeks before we have and they’ve been dropped on us at the last minute. 

Then Senator Gallagher sought exemption from the normal bills process. Speaking of exemption, Senator Gallagher said, ‘The Albanese government says it’s a clear path.’ Yet the bill is littered with the word ‘may’. It’s a very unclear bill. It needs the word ‘will’. Secondly, she said, ‘The people of Australia are expecting a clear response.’ With an unclear bill? I echo Senator O’Sullivan’s call for a hearing. Then Senator Gallagher said, ‘We will give you a firm view at the end of the week.’ You will only get a firm view with a hearing. We need a firm view and scrutiny of this legislation. We need ‘may’ to be replaced by ‘will’ quite often. We need an opportunity for bipartisan input. 

I’m a former member of three unions. I know genuine unions are necessary. The genuine union movement has a long and proud history, going back to Wales and the lodge system in the Miners Federation, which I was a proud member and participant of. Yet today so many union bosses have forgot their workers and members. Why? Today workers’ protections are enshrined in law—as they should be—including safety, wages, conditions, security, retirement, health and many other provisions. Now the union bosses erode and steal these for personal gain, as the CFMEU and the Mining and Energy Union have done in Central Queensland and the Hunter. Personal gain and power, that’s what it’s about now, not looking after members. Why? Because they’re an untouchable monopoly. Workers need choice. Workers don’t have choice. They must join the union in their industry. That’s it. There’s no choice. The Red Union in Queensland and around Australia and in New Zealand is giving workers choice. 

Thirdly, the Fair Work Commission and the Fair Work Ombudsman have failed to protect miners and workers. The Fair Work Commission has overseen and approved the theft of wages from casual coalminers in the Hunter Valley. As a boy, I lived in Central Queensland and the Hunter coalfields. My dad was in coalmining. I graduated with a mining engineers degree, an honours degree, and then decided I’d better go and learn something, so I worked at the coalface.  

I came across Bill Chapman, the legendary president of the Northern District Miners Federation. He was a wonderful man. I sided with him in an open-air meeting when I worked at Westfalen’s No. 2 mine when I worked on the night shift there. My dad was complimented, highly, by Bill Chapman at my father’s retirement. My dad and Bill used to argue a lot, but they respected each other, because Bill was genuinely concerned about workers. I knew Mattie Best before he died. I worked with him. I played football with him. He was my football coach in Central Queensland when I played rugby league. He was a genuine union delegate who had respect from workers and management and fellow union bosses. He called out safety issues when they were abused. 

I am proud to support real unions that work in workers’ interests. I worked as a mine manager with the CFMEU union bosses. We developed a landmark award that I instigated, and I instigated many previously undreamt-of provisions because they were to the benefit of the workers and productivity. I worked with the union. 

The rank and file in the CFMEU in Victoria during the COVID mismanagement erupted in a mutiny against vaccine mandates and lockdowns. The members realised their union bosses did not care, and they revolted. Labor then abolished the Australian Building and Construction Commission. Senator Watt said, ‘Australians expected parliament to deal with criminal allegations inside the recalcitrant union promptly.’ How, looking at this vague bill? Where is the trust? It’s been smashed. Labor supports the CFMEU because of donations; Labor is wedded to the CFMEU because it’s dependent on donations.  

Yesterday we heard Senator Pocock, a teal senator, say: ‘We need to be cleaning up the union.’ Has he forgotten that he supported the abolition of the ABCC? The CFMEU has assisted in theft from miners, as I’ve explained. They’re now exploiting miners. The Labor Party has been complicit. Both Joel Fitzgibbon and Dan Repacholi reportedly get campaign donations from the CFMEU. Then we get Labor’s fabrication. 

The ACTING DEPUTY PRESIDENT (Senator Allman-Payne): Minister McAllister? 

Senator McAllister: I wonder if Senator Roberts could be asked to refer to people by their proper titles.  

The ACTING DEPUTY PRESIDENT: Thank you, Senator.  

Senator ROBERTS: Labor fabricated an imaginary loophole, which the miners in Central Queensland and the Hunter Valley told me was a fabrication, and I worked out it is. Then they pretended to close the loophole with their closing loopholes bill. All it needed was enforcement of the Fair Work Act and the Black Coal Mining Industry Award. Minister Watt and Minister Burke, his predecessor, and Mr Fitzgibbon and Mr Repacholi are complicit in this way theft, the largest in Australia. Labor enabled casuals— 

The ACTING DEPUTY PRESIDENT: Senator, please resume your seat. Minister? 

Senator McAllister: Senator Roberts is reflecting very directly on a range of people, including ministers who represent the government in this chamber, and he should withdraw. 

The ACTING DEPUTY PRESIDENT: It would assist the chamber. You were certainly straying into impugning members of the parliament. 

Senator ROBERTS: To assist the chamber, and for that reason, I will withdraw. But Labor enabled casuals in coalmining. The Black Coal Mining Industry Award prohibited casuals on production; it still does. Labor, under Prime Minister Gillard, changed the coal long service leave provisions legislation to include casuals. I’m told that Anthony Albanese read the bill into parliament early in 2011. That’s what enabled this wage theft. 

The ACTING DEPUTY PRESIDENT: Senator— 

Senator ROBERTS: Sorry—Mr Albanese, the Prime Minister. 

The ACTING DEPUTY PRESIDENT: This is happening reasonably regularly throughout your contribution. Could you please make sure that you refer to everyone to whom you are referring using their correct titles. 

Senator ROBERTS: Certainly. Labor has forgotten workers. It’s actually helping union bosses—union bosses from the CFMEU—to exploit workers. Minister Watt knows of the wage theft, because he advised us of the Mining and Energy Union’s application for a new enterprise agreement. We advised him the application confirms our work. And yet there has been no Mining and Energy Union application for back pay. Why? Because when they were part of the CFMEU they deliberately conjured up illegal enterprise agreements. We’ve had no word from Minister Watt regarding the investigation into wage theft that the Senate required thanks to my amendment to a bill earlier this year. We do not believe that Minister Watt is fit to oversee the CFMEU administrator. It’s a furphy. 

Look at the other unions, the health and safety unions, stealing from the lowest-paid workers in Australia, and SDA union bosses corrupt. The Fair Work Act covers union bosses’ greed, theft and abuse. Look at Craig Thomson. We’re tired of the cover-ups. 

Let’s get on to the root cause. It was publicly revealed in the Australian Financial Review on 12 April this year. Their journalist David Marin-Guzman wrote an article headlined ‘CFMEU push to take control of the Labor Party’. I quote: 

John Setka is planning to use the militant construction union’s hundreds of delegates and members to boost the CFMEU’s influence on internal Labor politics in the Victorian and federal parliaments. 

Another quote: 

Such a large membership drive could give the CFMEU significant control over Labor preselections and party conferences, which elect the party executive and vote on policy— 

even the Premier in Victoria. That’s what’s going on here; it’s a power play. 

Then we see Labor Premier Steven Miles in Queensland accused of silencing the Crime and Corruption Commission. Mark Le Grand, who spent 10 years as chief investigator at the then Criminal Justice Commission in the wake of the 1989 Fitzgerald inquiry, told the Australian there would have been no point in having the royal commission if Fitzgerald could not report on its investigation. Labor want to shut down the reporting. I could go on with more quotes. 

We then have Robert Gottliebsen telling us of the dire predicament of Australia’s productivity decline. Falling productivity—yeah, that’s the key to wage rises! The CFMEU is guilty of destroying productivity. When productivity falls it kills industry, kills the future and kills jobs. Add that to the energy prices, the industrial relations policies, the inflation, the productivity decline. It’s killing the economy, killing national security and killing the standard of living. 

This is about more than just the CFMEU administrator; this is about trust. We see in Queensland that the Labor Party and the union movement are not two separate entities; they are one entity. Minister Grace Grace, when she lost her seat and Campbell Newman took over a decade ago, went straight into a job at $180,000 a year at the Queensland Teachers Union. Then, when Labor got back into power, she slid straight back into working directly with the Labor Party. The whole time she worked with the Labor Party. We’ve seen the Labor government in Queensland outlaw the Red Union because it’s competition for the Queensland Teachers Union and the Queensland nurses union. There’s a monopoly in industrial relations and no accountability. Then we have provisions. I draw people’s attention to provisions such as to 323B in the new act, clause 1, clause 2, which I do not have time to go into at the moment. These are things we are focusing on. Section 323C clause 2, section 323D clause 1—so loose, so vague, so open. We need accountability. We need competition amongst unions with better service to members. We need higher sustained wages now and into the future, because an industry that is healthy will pay higher wages. That is a proven fact. 

Protecting union monopolies will continue union demise and lead to lower wages. Choice is essential. Look at the players in this: Chandler McLeod Group, part of Recruit Holdings, the world’s largest labour hire company working with the CFMEU and the Mining and Energy Union in the Hunter and Central Queensland. Federal government itself uses billions of dollars of labour hire. The Fair Work Commission has approved these awards. BHP forced people to change from being BHP people with permanent employment to Tesla labour hire with a big pay cut, thanks to the union, and then forced to go to Chandler Macleod with another big pay cut. 

We need open scrutiny, we need a hearing, not window-dressing. It needs to be sent to committee, or at least get a hearing on Friday. We are thinking of an amendment requesting the administrator investigate coalmining wage theft as per one union report and organise for the CFMEU finances to cover that—but it is not part of the bill, so we won’t be doing that. We want to amend the bill to allow disallowance of the minister’s regulations. We want to see criminal charges. We want to see the watchdog brought back and comprehensive reform to industrial relations. 

The CFMEU has stolen over a billion dollars in Australia’s largest wage theft case, exploiting the very workers it was meant to protect. CFMEU union bosses colluded in this theft, as confirmed by an independent report I commissioned called Coalminers’ Wage Theft. An analysis of five enterprise agreements in Central Queensland and the Hunter Valley shows wage theft ranging from $21,000 to $41,000 per person, per year.  

The Independent Workers Union of Australia has lodged multiple complaints with the Fair Work Ombudsman, including one for $211,000 owed to a single worker. Despite the Mining and Energy Union splitting from the CFMEU, it has recently applied to negotiate a new enterprise agreement, but won’t seek back pay for miners, as they know this would expose them.  The Independent Workers Union now represents miners in Central Queensland and the Hunter Valley, charging union dues less than half of the Mining and Energy Union because they don’t donate millions to the Labor Party. The same is true for other sectors, like teaching and nursing, where new unions have much lower dues. We must end monopoly unions and introduce competition, which will allow members to hold unions accountable. 

Labor Ministers, departments and agencies are colluding to enable wage theft, especially in the Hunter Valley electorate, where Labor MPs are complicit. Despite a Senate investigation being ordered months ago, nothing has happened — Labor is turning a blind eye, likely because they rely on millions in donations from the CFMEU. Minister Watt’s push for “no disallowance” is about maintaining control, with the party entangled in a power struggle with the CFMEU. 

The CFMEU, tied to criminal bikie gangs, shows no concern for its members’ health, wages, or retirement. Union bosses, sitting on agency boards meant to protect workers, are either stealing from members or allowing it to happen. The conflicts of interest, particularly with CFMEU members holding positions on superannuation boards, are enormous.  Labor won’t fix this, and their collusion with the CFMEU puts them above the law. 

Transcript

The CFMEU stole more than a billion dollars from members it was supposedly protecting in Australia’s largest ever case of wage theft. The key to this theft was CFMEU union bosses appointed as directors to oversight agencies supposedly protecting workers. They colluded and enabled that theft from their own members. This is verified. The figures are verified in an independent report that I commissioned called Coalminers’ Wage Theft, printed earlier in the year. 

We have seen an analysis of five enterprise agreements in Central Queensland and the Hunter Valley with the wage theft varying from $41,000 per person, per year to $21,000 per person, per year. The Independent Workers Union of Australia, now getting members in the mining sector in the Hunter Valley and Central Queensland, has just lodged a number of complaints with the Fair Work Ombudsman. One of the complaints is for $211,000 in money owed due to wage theft for one person. 

The CFMEU drove that theft of wages, so what we can see is the former protector of miners has been their exploiter, with collusion of the regulator, the Fair Work Commission. It’s been verified independently because the Mining and Energy Union, which split off from the CFMEU—it couldn’t handle the CFMEU—and which looks after miners recently applied to the Fair Work Commission to negotiate a new enterprise agreement. The uptick in wages has been around $50,000. It’s been verified they’ve been underpaid. What has not happened is that same union, the Mining and Energy Union, which used to be part of the CFMEU, will not go back and seek back pay, because they know that will expose them. There is no back pay. They will let these miners lose $211,000. They will let these miners lose $41,000 per person, per year. 

So now we have the Independent Workers’ Union of Australia making inroads in the mining industry in the coalmines of Central Queensland and the Hunter Valley. Their union dues are less than half of the Mining and Energy Union. Why? That’s because they don’t pay millions of dollars in donations to the Labor Party. It is the same with the Queensland Teachers’ Union. The new Red Union’s dues are less than half of the Queensland Teachers Union. It is the same with the nursing union, where the dues of the new Red Union and the Nurses’ Professional Association of Queensland are less than half of the Queensland Nursing Union. What we need to do in the union side of things is end monopoly unions and make sure unions have competition. That will fix it. Members can scrutinise when there is competition. 

Let’s move to what I said earlier in my opening statement. The directors in the coalmining agencies that oversaw this theft from coalminers, the directors of Coal Mines Insurance, ignored the plight of miners. We even know of miners who failed to get their Coal Mines Insurance that they were entitled to, scrimping and saving and sleeping on their parents’ garage floor in the Hunter Valley. That’s what the CFMEU directors have done. They turned a blind eye to their duty to look after miners. 

Coal Mines Insurance is a statutory agency with the CFMEU providing half the directors. AUSCOAL Superannuation, another one supposed to look after super, has provided admin services to coal long service leave, another government entity. So AUSCOAL Superannuation, which has directors from the CFMEU, provided the administrative services for coal long service leave and that enabled the hiding of the wage theft, because the CFMEU directors were 50 per cent of Coal Mines Insurance, AUSCOAL Superannuation and Coal Services, which looks after basic things like health checks, medical checks. AUSCOAL, by the way, has been renamed Mine Wealth + Wellbeing—that’s a cute little phrase!—and now Mine Super. These directors have prevented many of the benefits that they should have been overseeing going to miners. They stole the rights and entitlements of their own members. 

By the way, the Labor Party under Julia Gillard changed the coal long service leave legislation in 2011 to enable the use of casuals, because casuals are not allowed in the black coalmining industry award. They wouldn’t have been able to get their super. So the Labor Party, to enable this scam, changed the coal long service leave legislation in 2011. The next thing: we can’t rely upon the normal back stop, which is the Labor ministers, departments and agencies. I’ve just explained how the agencies are colluding, the departments are colluding and the Labor ministers are colluding. This wage theft would not have occurred without the deliberate collusion of Labor Party MPs in the Hunter electorate, who just hid this atrocious theft. The Senate ordered an investigation a couple of months ago into this. Two ministers since then, Minister Burke and Minister Watt—they’ve done nothing. They had not even reported back to the Senate—they’ve done nothing. That’s the Labor Party. So much for looking after the workers! 

I wonder if it’s because the Labor Party relies on millions of dollars of donations from the CFMEU? Would that be the answer? Would it? 

Senator Hanson: Yes. 

The Labor Party is wedded to donations from the CFMEU, the crooked CFMEU. Minister Watt, in section 323B(2) of his legislation, to which we have an amendment, wants an absence of a disallowable regulation. He wants no disallowance, so that he can control the whole show. Then we see the Labor Party also being tainted by John Setka. In a report in the Australian Financial Review, on 12 April this year, David Marin-Guzman, a journalist with the Australian Financial Review, said that ‘the core issue here is that John Setka stood up and said he will take over the Labor Party and move members of the CFMEU into branches and then preselect various candidates, and also the Premier’. That’s what we see going on here—the Labor Party in a massive cover-up and massive wrestle with the CFMEU. By the way—I think Senator Hanson mentioned it—the size of the funds in question is just short, $1 billion short, of $100 billion in funds. That is twice the Australian defence budget. That’s more money than Belgium makes in a year. And we want to take it away from parliamentary scrutiny? Like hell. That’s why we need this reference to the committee. 

Then we see more tainting, with the CFMEU being connected with bikie gangs, criminal bikie gangs. Then we see Senator Hanson’s terms of reference. I must commend Senator Hanson for introducing this motion. The first term of reference that I want to highlight—I’ll read it for the reference committee: 

  • … the broader impact of public allegations of misconduct within the CFMEU on the governance and trust management practices of industry superannuation funds … 

That’s basic. These people have shown that they don’t care about their members—their members’ lives, their members’ health, their members’ workers compensation, their workers’ livelihoods, their workers’ wages or their workers’ retirement. They don’t care. They bypassed the retirement provisions. The next one I want to read out is term of reference (a): 

  • … the implications of CFMEU members holding board positions on these superannuation funds, and the potential conflicts of interest that may arise … 

The potential conflicts of interest are enormous. We can’t rely on the Labor Party to clean it up, nor on departments and agencies from the Labor government. We see them tightly knit together. The second of Senator Hanson’s six terms of reference is: 

the adequacy of the independent expert review mandated by the Australian Prudential Regulation Authority (APRA) in relation to trustees’ compliance with their duty to act in the best financial interests of beneficiaries of the funds; 

This is absolutely essential. The CFMEU union bosses who are directors of agencies—statutory bodies charged with the responsibility to protect members—are stealing from the members or enabling their agencies to steal from members. This lot are above the law. Senator Hanson read out the note from the person from Cross River Rail who is not a member of the CFMEU. They are ‘intimidated’, ‘frightened’ and ‘scared to work’—in our country, they are scared to work. We have now a proven record of the CFMEU stealing from members and workers. Wouldn’t it be going on in the $100 billion of super funds they manage? I support the referral of this matter to committee, to protect members so that they can retire with security and dignity. 

I enquired about the number of requests for assistance that had been sent to the Fair Work Ombudsman (FWO) and was informed that none had been received during that week, attributing this to potential delays in processing. They mentioned that their preferred method for addressing issues is via phone calls and stated they wouldn’t be establishing any new methods for submitting materials that exceed the current 1000 character limit.

Furthermore, the FWO made it clear that they wouldn’t be accepting responsibility for the validity of any enterprise agreement approved by the Fair Work Commission.

Transcript

Senator ROBERTS: Thank you for appearing again.  

Ms Booth: Senator.  

Senator ROBERTS: How many complaints has your office received about stolen wages from coalminers working for labour hire companies?  

Ms Booth: We may or may not be able to give you that information right now, but I cannot. My staff may be able to assist. Ms Volzke, do you have those numbers?  

Ms Volzke: I don’t have the exact number. The requests for assistance are low, but you know that we have had a number of formal investigations in relation to black coal mining employees.  

Senator ROBERTS: Ms Volzke, three requests for the Fair Work Ombudsman to investigate worker underpayment under the Black Coal Mining Industry Award were sent to your office recently.  

Ms Booth: We could ask Mr Scully if he has that information, as he’s the responsible person.  

Mr Scully: As for your first question, the information I have before me is that, with respect to disputes received from employees or participants in the coalmining industry, in the 2022-23 financial year there were nine; in this current financial year to the end of March there were six.  

Senator ROBERTS: Does that include the recent ones I have learned about?  

Mr Scully: Of the recent ones you are referring to, one was in October 2021, another was in April 2022 and another in June 2023. I understand that they would be included in those numbers.  

Senator ROBERTS: I have learned of three others that were submitted. The Independent Workers’ Union of Australia submitted, I am told, via email address, three requests for the Fair Work Ombudsman to investigate worker underpayment under the Black Coal Mining Industry Award, each of the three on behalf of an underpaid coalminer. That was in the last week.  

Ms Booth: We wouldn’t that have data available yet because it wouldn’t have reached the status of an investigation; they would have to be triaged first. So that will be for another Senate estimates.  

Ms Volzke: Senator, in relation to those most recent complaints, would I be able to ask about the date and time of the underpayments? Are we talking about historical, older underpayments?  

Senator ROBERTS: It varies. Some are over extended years. I can give you some information. The miners whose assessments have been completed have given approval for their data to be shared, with individual names withheld. I can give you their Fair Work Ombudsman reference numbers. One is coalminer Fair Work Ombudsman reference No. 3389142, years assessed 2013-18, and amount underpaid $121,000. That is for one man or maybe a woman; I know that there are women involved. Another is coalminer Fair Work Ombudsman reference No. 3380088, years assessed 2013-21, and underpayment assessed at $104,000. A further one is coalminer Fair Work Ombudsman reference No. 3380122; five years are listed, but he or she is still doing assessments for another three years, and the total there, so far, is $54,000, but it’s expected to top out at $85,000. These are not small amounts of money. My understanding is that many more miners are now applying for the Independent Workers Union of Australia to lodge complaints or, I think you call them, requests for investigation.  

Ms Booth: Requests for assistance.  

Ms Volzke: Senator, in relation to those matters, again, they traverse a period of time when we had the SAJER legislation passed, which was under the previous coalition government, and the Rossato decision; they sit over the top. Now we have the most recent legislation, and I think Minister Watt referred to one of those ‘same job same pay’ orders already having been made. All those matters that you raise still raise those core issues that we spoke about previously, when you and I met, I think, towards the beginning of last year, about the consequences of the black coal mining award not providing for casual employment. The statutory definition changes to casual employment that had retrospective effect—  

Senator ROBERTS: Have you seen their request for investigation?  

Ms Volzke: No. That’s just by the dates that you’ve given me; that’s all. Absolutely, we’ll look at those, but I’m saying that they traverse that same time period.  

Mr Scully: Senator, we call it a request for assistance and, as you’ve indicated, if they’ve come in recently, they will not have got to me or Mr Ronson, who is also with us today. We will find where they are in our system and the circumstances regarding the requests for assistance.  

Senator ROBERTS: Why are complainants limited to only 1,000 characters in their request for assistance or request for investigation—that’s about 130 words—in making a complaint about unfair work practices, including wage theft in the coalmining industry; why are they limited?  

Ms Booth: I would imagine that is in order to have both a website that’s capable of being properly hosted and information capable of being absorbed. The full extent of information that’s provided to the Fair Work Ombudsman is not contained in those characters. That’s a commencement process and, thereafter, individuals who have made those communications with us would be spoken to.  

Senator ROBERTS: Why does the Fair Work Ombudsman refuse to accept complaints that are more detailed than those that can fit within a 1,000-character limit? 

Ms Booth: The area of technology is in Mr Campbell‘s purview. This will be entirely a technological matter, I’m thinking. Mr Campbell, are you able to say anything about the number of characters in our communications form?  

Mr Campbell: I’m going to have to guess a little bit in my answer and I don’t like to do that in this forum. It depends on the channel through which the people you speak of have sought to engage with us. In certain channels we do have limited fields for the collection of information from customers. Normally, that goes to complaints through our anonymous inquiry facility. But through ‘my account’, where we would normally access most of our requests for assistance, there would be the ability to capture more information, and that’s normally because the person has given us all their information that we’ve sought and they’re seeking to provide us with further information to assist us in making an assessment of their RFA, or request for assistance. I’m not quite sure that they’re limited from writing more than the characters that you’ve said.  

Senator ROBERTS: My understanding is that they tried to make an application but couldn’t get beyond the bureaucratic brick wall of that 1,000-character limit, which is roughly 130 words. Why was there no email address on your website, other than one that the submitters are told relates to freedom of information requests? When they couldn’t get their material under the 130-word limit, they then looked for an email, and the only one they could find they used, and were told that it relates to freedom of information requests.  

Ms Booth: Most of our requests for assistance come through a telephone contact. Of course, our 13-13-94 number gives no limit to the amount of information that can be conveyed, so that option perhaps in this case was not one that was undertaken by those people.  

Senator ROBERTS: These are pretty intelligent people. I’m surprised that they did not see it.  

Mr Campbell: I don’t know. I don’t want to speak to that, because I’d be making a judgement about their intelligence, and I can’t do that from here. But our request for assistance online lodgement capability seeks to authenticate the person who’s contacting us, so we know who they are and who we’re dealing with, and information about their circumstances, and that would include seeking them to detail their concerns to us. It’s not my recollection that’s limited. I’m happy to go and have a look because it would seem at odds with how we’re trying to collect information in the authenticated space. As I offered at the start, there is a facility for people to provide us with anonymous information about a workplace or circumstance, and that might have a limited character overlay on top of it, which might be where they’ve started, as compared to seeking to raise with us a request for assistance using online lodgement.  

Senator ROBERTS: With, say, a document with 20, 30 or 40 pages of evidence—these people have a lot of evidence—even just taking a small slice of it, they were wondering initially how they would get that past that bureaucratic brick wall.  

Mr Campbell: I don’t think there is a bureaucratic brick wall.  

Senator ROBERTS: That’s what they tell me.  

Mr Campbell: Perhaps I could take it on notice and confirm it for you.  

Senator ROBERTS: Okay.  

Ms Booth: As Fair Work Ombudsman, could I reassure the committee that there is no bureaucratic brick wall. If anything, the channels of communication into the Fair Work Ombudsman that I’ve observed, since I have been Fair Work Ombudsman, are many and varied, and there is no constraint on the amount of information that can be provided.  

Senator ROBERTS: So you would refute any suggestion that the Fair Work Ombudsman is trying to make it impossible for workers to provide evidence?  

Ms Booth: Absolutely, I would refute that.  

Senator ROBERTS: Could we have a list, on notice, from Mr Campbell?  

Mr Campbell: I’ll take that on notice and come back—  

Senator ROBERTS: Yes, a list of all the optional ways of getting through and maybe some assessment of whether it’s easy to identify those options; that is, whether it would be easy to find, for someone who lands on your website?  

Mr Campbell: Absolutely.  

Senator ROBERTS: How should workers submit a complaint? How do workers communicate with you, and how do workers get through that 1,000-character limit? What are the options?  

Ms Booth: Make a phone call. Ring 131394 and speak for as long as you like to a Fair Work adviser. 

Senator ROBERTS: From there, you would say, ‘Send us the evidence’?  

Mr Campbell: It would be allocated to an officer for assessment and determination about what further assistance we might be able to add or offer. If the circumstance, as depicted to us, warrants an intervention by an inspector, for example, it might be allocated to an inspector, who would then consider it, and they might seek further particulars from the customer or the complainant, depending on the circumstances.  

Senator ROBERTS: Would the Fair Work Ombudsman consider creating an email account where complainants, regarding wage theft, can lodge their complaints in full, with all documentation required to prove their complaint?  

Mr Campbell: No.  

Senator ROBERTS: Why not?  

Mr Campbell: Because it’s an inefficient way to deal with disputes from customers.  

Senator ROBERTS: Why is it inefficient?  

Mr Campbell: Because they are unauthenticated contacts from a customer. Anyone can create an email address. We seek to create a picture of the customer so that we can determine how we can best assess them: understand award coverage, understand which sections of the Fair Work Act might be triggered by their circumstances, make a determination on their level or ability to self-resolve their workplace dispute and find out whether they’re still employed, the business that they work for and the customer details. We have a portal which is used daily and regularly, and very successfully, by thousands of individuals every year. It is consistent with every other regulator in the Commonwealth and probably at the state level, in terms of how they deal with volume complaints from their ‘regulator’ community.  

Senator ROBERTS: Is the Fair Work Ombudsman aware that the Senate has directed Minister Burke to investigate the multimillion-dollar wage theft—we estimate it to be over $1 billion in total—conducted against labour hire coalminers, where their 25 per cent casual loading was not paid and an average of more than $30,000 person per year was not paid?  

Ms Booth: I am aware that a resolution of that nature was passed in the Senate, yes.  

Senator ROBERTS: Are you aware that some miners have been underpaid $40,000 a year, person, for up to a decade?  

Ms Booth: I have no comment on that.  

Senator ROBERTS: The number of miners, we believe, is around 5,000 or more?  

Ms Booth: No comment on that.  

Senator ROBERTS: More than $1 billion in wages stolen, it’s estimated?  

Ms Booth: Again, no comment.  

Senator ROBERTS: Including an Australian subsidiary of the world’s largest labour hire company, Japan’s Recruit Holdings?  

Ms Booth: These are matters that you’re asserting; I have no ability to verify them here, so I will not comment on them.  

Senator ROBERTS: On behalf of some of the world’s largest multinational global mining companies?  

Ms Booth: As indicated.  

Senator ROBERTS: In collusion with the CFMEU, which enabled theft by illegal enterprise agreements, which the Fair Work Commission approved?  

Ms Booth: Again, no comment.  

Senator ROBERTS: Is the Fair Work Ombudsman aware that the CFMEU Mining and Energy Union has recently admitted publicly, in circulars, that wage theft has occurred?  

Ms Booth: I’m not aware of those alleged admissions in circulars, no.  

Senator ROBERTS: They denied it for many years, when I was raising these issues. Now they’re admitting it publicly, in email newsletter form. They’re basically admitting it, and vindicating me in what I’ve been saying for five years, including the amounts owed. Why has the CFMEU Mining and Energy Union not applied for backpay?  

Ms Booth: I can’t read the mind of the CFMEU.  

Senator ROBERTS: Has it applied to the Fair Work Ombudsman for a ruling? 

Ms Booth: A ruling?  

Senator ROBERTS: An investigation. Has it made a complaint to the Fair Work Ombudsman about underpayment?  

Ms Booth: Not that I’m aware of. Mr Scully, as you previously heard, is responsible for that area.  

Senator ROBERTS: It seems not; I would conclude not. That means they certainly haven’t applied for backpay. Perhaps mine workers are now joining the Independent Workers Union of Australia in Central Queensland and the Hunter Valley because they’re finding that they can make applications for backpay.  

Ms Booth: Again, I have no knowledge of that.  

Senator ROBERTS: Will the Fair Work Ombudsman, along with the Fair Work Commission, accept some responsibility for the massive stolen wage bill, an issue that I’ve been raising for almost five years?  

Ms Volzke: We’re aware that the motion has been made and we understand that, in the evidence that was given yesterday, the department is considering their advice to the minister on that, and we will await that as well.  

Senator ROBERTS: I’ve been dismayed—I won’t raise the names—that, on a number of occasions, the Fair Work Ombudsman has relied in Senate estimates hearings on documents that I have argued and documented as being fraudulent, as has Simon Turner, and I showed those documents to be fraudulent. Are you aware of that, Ms Booth?  

Ms Booth: I’m aware of your assertions,  

Senator ROBERTS. My observation is that the Fair Work Ombudsman assesses a request for assistance comparing workers’ actual payments received with their lawful entitlements under their work instruments. That is our obligation and that is what we do.  

Ms Volzke: We provided a formal letter in relation to one of those complainants, under a letterhead dated 23 July 2023, about those allegations of fraudulent evidence.  

Senator ROBERTS: My understanding of that letter is that it ignores documented evidence and decisions from other federal government agencies saying that the document that the Fair Work Ombudsman officers relied upon was not correct and was fraudulent; is that the same letter?  

Ms Volzke: It is. It is, I think, about a six-page response, so I would consider it to be very thorough. The outcome of our investigation into that is included in that letter.  

Senator ROBERTS: I don’t agree that something is thorough or accurate just because it’s lengthy.  

Ms Volzke: I would say that, in relation to the investigations that we have undertaken into a couple of individuals, which I’m sure you’re well aware of, I feel very confident that the Fair Work Ombudsman has undertaken an extremely comprehensive investigation in relation to all of those matters. I feel very confident in the outcomes. In terms of what the law is and what the legal outcome is, I feel very confident in those outcomes.  

Senator ROBERTS: Could we have a copy of that letter dated 23 July 2023, please? That doesn’t have to be right here and now, but could we have that on notice.  

Ms Volzke: Yes, of course.  

Senator ROBERTS: Will the Fair Work Ombudsman continue to deny that the miners have been the victims of a massive fraud that labour hire companies have perpetrated?  

Ms Volzke: Again, as the regulator, it’s our role to apply the law as it currently stands, including when an agreement has been approved as passing the BOOT by the Fair Work Commission. We apply that agreement. That’s exactly what we’ve done in relation to those investigations where there has been an agreement that has applied.  

Senator ROBERTS: What about if the enterprise agreement is illegal?  

Ms Volzke: I don’t think we should speculate around hypotheticals. We know of various cases, and I think in previous estimates we’ve spoken about them: the Warren case, One Key and another more recent one. The reality is that the legal effect of the Black Coal Mining Industry Award not providing for casual employment in operational roles has not been comprehensively argued or subject to submissions by any party, so there has not been an authoritative determination on that issue.  

Ms Booth: I think it really is very important to understand the distinction between the role of the Fair Work Ombudsman and the role of the Fair Work Commission. Whatever we would like it to be is not in our purview; we look at what is, in terms of the law. We look at the law as it stands and not at how the law came into being or what it ought to be in the future. 

Senator ROBERTS: That’s fine. We’re seeing what seems to me to be—and I’ve been advised that this is correct—criminal involvement of some CFMEU or Mining and Energy Union bosses who facilitate, enable and approve the wage theft through illegal enterprise agreements. I’ve asked Mr Campbell for the process that people can follow for various ways of applying. Could you also advise me of any ways that the Fair Work Ombudsman could consider to make the process easier. Maybe think about the perspective of someone making a complaint or a request, including what they would confront when they log on to your website and how that process could be made easier.  

Mr Campbell: I’ve taken the questions on notice and I’ve undertaken to get you the information. I don’t want to open up the dialogue again; I’ve said yes, so I will do it. 

I asked officials from the Department of Employment and Workplace Relations (DEWR) if they were aware of the second reading amendment, which requires the government to investigate wage theft in the Hunter Valley. This issue could potentially involve up to $1 billion, impacting around 5,000 miners with losses estimated at $40,000 per person per year.

The officials confirmed their awareness but were unable to specify when the minister had been informed or if any plans or discussions had been initiated to advance the investigation.

Transcript

Senator ROBERTS: My first set of questions relates to a recent Senate second reading motion to a Fair Work Act bill. The motion requires the government to conduct an investigation into massive wage theft occurring in the coalmining industry. I will read the motion. The part that is relevant states:  

but the Senate:  

(b) requires the Government to investigate claims that casual miners working under enterprise agreements in the black coal mining industry are, and have been, underpaid; and  

(c) if underpayments are found to have occurred, facilitate the reimbursement of the underpayments;  

Ms Yanchenko: Thanks. We’re certainly aware of that motion.  

Senator ROBERTS: This is Australia’s largest wage theft case, totalling possibly over $1 billion and involving thefts of up to $40,000 per year per miner, stealing from 5,000 or more coalminers. When was the Senate’s second reading amendment to your government’s latest Fair Work Act amendment bill conveyed to the minister?  

Mr Manning: I am not sure, in the sense that we wouldn’t necessarily have conveyed it to the minister.  

Ms Yanchenko: We were watching along in real time.  

Senator ROBERTS: Did you convey that to the minister?  

Ms Yanchenko: I didn’t personally, no.  

Senator ROBERTS: Is it possible to find out when the minister—  

Mr Manning: When he first became aware of it?  

Senator ROBERTS: Yes.  

Mr Manning: We will have to take that on notice.  

Senator ROBERTS: That is fine. I don’t expect you to know everything; most things, but not everything. I take it then that no discussions have been held between the minister and the department?  

Mr Manning: We are still thinking through our advice to the minister; so, no, not yet.  

Senator ROBERTS: Has the department received or made any instructions?  

Mr Manning: We haven’t yet given advice or a submission to the minister about the motion. We are still working through it.  

Senator ROBERTS: So you haven’t made any instructions to him or given him any advice?  

Mr Manning: Not as yet.  

Senator ROBERTS: Has Minister Burke discussed with you the nature of the investigation the Senate required him to make into wage theft involving Central Queensland and Hunter Valley miners?  

Mr Manning: No, not yet.  

Senator ROBERTS: Have any of your staff raised it with you?  

Ms Wettinger: At this stage we haven’t discussed the matter with any of the minister’s staff, no.  

Senator ROBERTS: Who do you expect will have a role in the investigation?  

Mr Manning: It is too early to say. There is a long history to the matter—  

Senator ROBERTS: A very long history.  

Mr Manning: So that’s what we are considering in terms of getting ready for those discussions and that advice to the minister.  

Senator ROBERTS: Minister, what would you expect of a fair and independent investigation?  

Senator Watt: That it be fair and independent.  

Senator ROBERTS: What would characterise a fair and independent investigation?  

Senator Watt: I think everyone understands what those concepts mean. I know you have an interest in the conditions of coalminers. Have you caught up on the good news about the first decision or agreement resulting from our ‘Closing Loopholes’ laws?  

Senator ROBERTS: I am aware that there is an agreement in application.  

Senator Watt: I think there might even be a couple, actually.  

Senator ROBERTS: I am aware of two.  

Senator Watt: It is good news that we are seeing coalminers receive what they are entitled to as a result of our legislation. I don’t think you voted for that legislation, Senator.  

Senator ROBERTS: We’ll hear more about that. I have already told you why publicly, Senator Watt.  

Senator Watt: It is delivering more money to coalminers.  

Senator ROBERTS: I’ll have more to ask you about that tomorrow, with glee. 

Senator Watt: Sure.